COVID-19 SHIPPING UPDATE
Properly Buttoned continually monitors the latest reports from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) regarding ongoing concerns about the coronavirus COVID-19 and how that might affect shipping timelines.
Due to the impact of COVID-19, please be aware that shipping may be delayed beyond what is stated at checkout.
How long does it take to ship?
Items ship anywhere between 1-4 business days after an order is placed.
How can I track my Package/s?
Once your order ships, you will receive a confirmation email with a tracking code.
What if I put in my wrong address?
If you have provided an incorrect address and your order has already shipped, we will do our best to update your order with the correct address. However, if your order has already shipped we are not responsible. We will need to charge a reshipment fee. Please email firstname.lastname@example.org with any questions or concerns.
What if my package is lost?
Properly Buttoned is not responsible for items that are lost by the mail carrier or by any shipping service.
If a package has been delivered to the shipping address that you had provided at checkout, we are not responsible if that package is lost or stolen after delivery.
If your package is lost in transit please reach out to USPS directly for assistance.
How do I cancel my order?
Unfortunately, we cannot change or cancel orders after they have been placed. We start working on orders as soon as they are placed and confirmed. Please double check your order as well as input any discount code you would like to use before placing your order. We cannot make any updates or discount code updates after the order is placed. We apologize for the inconvenience. Please email email@example.com if you have any questions.